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1. General terms of use of Vipi online store

General terms of use of Vipi online store are written in accordance with Consumers rights and protection Law (ZVPot) and intenational codex for online businesses. Owner of online store Vipi is Klanšek d.o.o., Brezje 76d, 4243 Brezje, which has a right to change general terms and conditions without further notice.

We ask you to read these terms carefully and if you do not agree with them, do not use online store.

The mistakes in product prices, specifications and descriptions may occur, however owner is not liable for this mistakes. All photographs and pictures are symbolic.

2. Purchase procedure

Online purchase is divided into 5 steps and it is binding to buyer as well as to seller.

1. Step

In the online store, user may choose selected products and adds them into the basket by clicking on the proper icon. Any desired amount of products can be added to basket. After the buyer concludes selecting items for the basket they can continue with shopping (products are saved in a basket for later purchase), or they can conclude the purchase. Products in the basket can be removed by clicking on the x icon, or their amount can be changed. After deciding to purchase the user can continue by clicking on the Continue icon.

2. Step

Unregistered users have to register. To do this E-mail has to be entered in the allocated field and the ‘Create an account’ icon must be pressed. After that, a form has to be filled, the fields marked with * are obligatory. Registered users only type their username in a specified field.

3. Step

Check if address for delivery and payment is correct. If you wish the product to be sent to a different address, you can change delivery address.

4. Step

Select a type of delivery. Delivery may be executed through Klanšek d.o.o. or Post of Slovenia. Before you continue read terms of use carefully. If you agree with the terms continue by clicking the ‘’forward’’ icon, if not, please do not proceed.

5. Step

Choose the way of payment. It is possible to pay after receiving – paid to the delivery service (no cards accepted), or with money transfer on our bank account. You will receive your payment details on your email after placing the order. In case of a money transfer, we will proceed with shipment in 5 working days after receiving the money transfer (valid for payments received by 15.00)

3. User registration

With registration, the buyer confirms that they accept the terms and conditions. In order to buy from our online shop you have to register. Upon registration, the user gains a username (their email address) and a password, which is selected by user. With registration the user gains a right to buy products from our online store.

You are liable for the accuracy of the information given. Changes of your data can be sent to our e-mail: info@vipi.si

4. Privacy policy

Vipi online store, Klanšek d.o.o agrees to confidentiality of personal data and privacy of its users according to Slovenian law. Personal data will not be passed to the third party. Privacy policy is further explained in Privacy policy fold.

5. Price and validity of offer

All prices in online store Vipi are listed in € (Euros) and already include value added tax (VAT). Prices listed do not include price of delivery. Prices are valid on the moment of purchase and have no further time limited validity. In case of price change during the handling of the order Klanšek d.o.o. will inform the buyer. Online store will try to offer the lowest price or a solution suitable for the buyer. The contract between the buyer and Vipi is valid the moment the buyer confirms their order. From this moment on, prices and other conditions are deemed fixed and bind Vipi online store as well as the buyer. The buyer can cancel their order by sending an email 2 hours after confirmation, later cancelation has to be executed with a phone call to 00386 4 537 1000.

6. Delivery

Your order will be delivered in 5 working days from the day of the order or payment if the chosen item is on stock. If the item is currently not on stock, you will be informed by email or phone.

In case of delivery to regions outside of the area we deliver, your order will be shipped trough Post of Slovenia. Cost of shipment is not included in the prices in the online store and is added later and calculated from the valid Post pricelist.

7. Return of goods

Within 8 days upon receiving the ordered goods buyer has a right to inform Klanšek d.o.o. on info@vipi.si or in writing on Klanšek d.o.o., Brezje 76a, 4243 Brezje, Slovenia that they would like to retract from the buyer-seller contract without providing a reason. To receive the refund, goods have to be returned undamaged in original packaging and unchanged amount. Buyer has to cover the cost of returning the goods to the company address.

8. Payment refunding

Klanšek d.o.o. will refund the money to the buyer in 10 working days after receiving returned goods. Money will be transferred on a personal bank account given by the buyer. We do not return cash.

9. Cookies

Cookie is data that is saved by search engines to assure identification, monitoring the basket and other necessary data for undisturbed site activity. Cookie can also save your username and password so you don’t have to enter them every time you use the online store. Use of cookies can be turned off but in this case online store Vipi will not function as well as desired.

10. Final provision

Terms and conditions of use of Vipi online store - www.vipi.si are valid from 19 September 2011 until cancelation.

Owner data: Klanšek d.o.o., Brezje 76d, 4243 Brezje, Slovenia


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